Guide

PSTN switch-off explained

The UK's old analogue phone network is being retired. This guide explains what changes, what does not, and how to choose broadband without paying for legacy line rental.

What is being switched off?

PSTN stands for Public Switched Telephone Network. It is the legacy analogue phone network that many people still associate with a home landline, dial tone and old-style line rental.

The important point for broadband shoppers is that the retirement of PSTN does not mean broadband is disappearing. It means voice services are moving away from analogue copper phone lines and towards digital services delivered over broadband.

Key date: the national PSTN switch-off deadline referenced in this site is 31 January 2027.

Fast buying route

If you already know you do not need a traditional home phone, start by checking full fibre, cable and 5G home broadband at your postcode. These are the most common routes away from legacy line rental.

Check full fibre Best long-term option where FTTP is available. Check BT
Check cable broadband Fast downloads in cabled Virgin Media areas. Check Virgin Media
Check 5G home broadband Useful where you want a plug-in router without fixed-line install. Check Three

How does this affect broadband?

Older broadband products were closely tied to a phone line. ADSL used the same copper line as the home phone. FTTC improved the cabinet-to-exchange part of the route, but the final stretch into the home often still used copper.

Newer broadband options are different. Full fibre, also called FTTP, runs fibre all the way to the property. Cable networks and fixed wireless or 5G home broadband can also avoid a traditional phone-line rental model.

What should households check?

What equipment might need attention?

The biggest risk is not usually the broadband connection itself. It is equipment that quietly relies on the old phone socket. Before ordering, make a list of anything connected to the phone line, including telecare alarms, burglar alarms, old fax machines, payment terminals, lift phones and monitored fire alarms.

If any device is safety-critical, speak to the provider and the device supplier before switching. A digital voice service usually needs power at the property, so backup power may matter for vulnerable users or emergency-use lines.

Does "no line rental" mean free line rental?

No. In modern UK advertising, broadband prices are usually shown as one bundled monthly price. "No line rental" is best understood as shorthand for broadband that does not require a traditional analogue landline service.

That is why this site compares the actual connection type and total monthly cost rather than simply looking for the words "line rental" on a bill.

Best provider types to compare first

Openreach full fibre providers

BT, Plusnet, EE, Sky, Vodafone and TalkTalk may offer FTTP where Openreach has built to the property.

Alternative fibre networks

Hyperoptic and Community Fibre can be strong options in covered flats, city buildings and London areas.

Cable broadband

Virgin Media can be a good line-rental-free route where its network is already available.

5G home broadband

Three, EE and Vodafone are worth checking if fixed-line installation is difficult or slow.

Ready to compare options? Start with provider availability, then check the package terms before ordering.

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